Privacy Policy for the Balancea App
Last updated: June 17, 2025
The Balancea team (“us”, “we”, or “our”) operates the Balancea mobile application (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We take your privacy seriously and are committed to protecting your personal data in compliance with generally accepted privacy standards, such as the GDPR.
1. Information We Collect
Data You Provide to Us:
- Account Information: Your email address and full name when you create an account.
- User Content: Information you voluntarily post in the “Gratitude Journal” and on the “Intention Board”. Your Gratitude Journal is private; the Intention Board is public (anonymously).
Data We Collect Automatically:
- Usage Data: We may collect information on how the Service is accessed and used (e.g., the time a practice is started) to power features like the “online practitioners” counter.
2. How We Use Your Data
We use the collected data for various purposes:
- To provide and maintain our Service.
- To authenticate users and secure your account.
- To personalize your experience (e.g., greeting you by name).
- To analyze and improve our Service.
- For Marketing Communications (only with your explicit consent): If you provide separate consent during registration, we may use your email address to send you information about our products, promotions, and special offers.
3. Legal Basis for Processing
We process your personal data based on your consent, which you provide when you sign up for and use the Service, and to fulfill our agreement with you (providing the Service’s features).
4. Data Storage and Security
We store your data on the secure servers of the Adalo platform. We use commercially acceptable means to protect your Personal Data, but we cannot guarantee its absolute security. Data is retained until you delete your account.
5. Your Data Protection Rights (e.g., under GDPR)
You have certain data protection rights, including:
- The right to access, update or delete the information we have on you.
- The right to rectify incorrect information.
- The right to withdraw your consent at any time (including consent for marketing).
To exercise any of these rights, please contact us.
6. Children’s Privacy
Our Service is not intended for use by anyone under the age of 18 (“Children”).
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: balanceastore@gmail.com